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Privacy Policy

Hyosung Motorcycles is committed to protecting our customers’ personal information. This Privacy policy is for you to understand how we collect and use our customer’s information.

This Privacy Policy covers the following topics:

  1. What information does Hyosung Motorcycles collect?
  2. How does Hyosung Motorcycles use your information?
  3. Sharing your information
  4. Protecting your information
  5. Changes to our Privacy Policy

This policy is provided for your information and doesn’t limit or exclude your rights under the Privacy Act 1993.

1. What information does Hyosung Motorcycles collect?

We collect information relating to you that you have provided to us (for example, on an application or registration form or through the way you use our services or website).

This information may include your name, address, telephone numbers, email, information on how you use our products and services.

2. How does Hyosung Motorcycles use your information?

The information that we collect from you may be used by us for a number of purposes connected with our business such as:

2.1 processing and evidencing your orders or applications;

2.2 carrying out credit checking and scoring (unless we have agreed otherwise);

2.3 providing you with products and/or services you have requested or administering your account;

2.4 billing you (unless you pay by another agreed method) and collecting any debt owed to us by you;

2.5 settling accounts with those who provide related services to us;

2.6 dealing with your requests, enquiries or complaints and other customer care related activities;

2.7 carrying out market and product analysis and marketing.

2.8 contacting you about our and our products and services. Where such contact is via electronic means, our terms and conditions record our agreement with you that the electronic marketing messages we and our selected third parties send don’t need to include an unsubscribe facility;

2.9 registering your details and allocating or offering you rewards, discounts or other benefits and fulfilling any requests or requirements you may have in respect of our  loyalty or reward programmes and other similar schemes;

2.10 carrying out any activity in connection with a legal, governmental or regulatory requirement on us or in connection with legal proceedings, crime or fraud prevention, detection or prosecution;

2.11 carrying out activities connected with the running of our business such as personnel training, quality control, testing and maintenance of computer and other systems and in connection with the transfer of any part of our business in respect of which you are a customer or a potential customer;

2.12 for general administrative and business purposes.

3. Sharing your information

3.1 credit reference agencies (unless we have agreed otherwise), who may share your information with other organisations and who may keep a record of the searches we make against your name;

3.2 if someone else pays your bill, such as your employer, that person;

3.3 persons to whom we may be required to pass your information by reason of legal, governmental or regulatory authority including law enforcement agencies and emergency services;

3.4 any person or organisation as authorised by the Privacy Act 1993.

4. Protecting your personal information

We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment protected from unauthorised access, modification or disclosure.

5. Changes to our Privacy Policy

We may change this Privacy Policy from time to time.